FAQ Category: Freestyle Balance Board
What’s the difference between the Freestyle, Pro, and Yardboard?
The Freestyle and Pro models are very similar and can be used in the exact same ways. The Freestyle is about 23 inches long and the Pro is about 26 inches long. They can be used indoors and outdoors in a variety of ways. The Yardboard is our longest board at 36 inches long and is primarily a downhill board. It’s best used outside on a hill with a significant slope!
What size board should I purchase?
We recommend the Freestyle model for anyone under 4 feet tall. The Pro model is best for anyone that stands 4 feet or taller! The Yardboard is great for anyone that wants to drop in and slide down a gnarly hill.
What is the weight limit?
The weight limit is 500 pounds.
What is the age limit?
As long as there is adult supervision, children as young as 18 months can stand on the board. We suggest that children ages 3+ use the Spooner Board to develop their balance and coordination! Remember, safety first!
Is it safe?
The Spooner Board is the safest balance board on the market. Please use it at your own discretion. Safety gear is always a good call!
Has my board shipped? How can I track my order?
You will receive a shipping confirmation from UPS via the email address you provided. It will contain the tracking information for your order. Your order should ship within 3 business days. If you don’t notice a shipping confirmation in your inbox within 3 days, please first check your Spam/Junk folder. If it’s not there, please email [email protected].
What is your return policy?
We’re so sure that you will love your Spooner Board that we don’t even have one! There is a lifetime guarantee on the board so if it ever breaks, we will replace it immediately. Returns are not accepted and refunds are not issued.
Do you ship to Canada?
Yes, we ship to Canada via USPS. We have no control over the shipping/customs costs.
When will my order ship?
Your order should ship within one-three business days (not including weekends or holidays). Please look for a shipping notification from UPS within 3 business days from placing your original order. Please note that we are closed between Christmas Eve and New Year’s Day. If you have any questions, please email [email protected]
Do you have a warranty/lifetime guarantee?
Yes. If your board should crack or break, we will replace your board immediately. Returns or refunds will not be honored.